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Learn how to manage awesome customer care.

Some of the topics covered:

  • How to build a customer led culture
  • Manage suppliers, increase profits
  • The five P’s to customer care

SKU: DL RD-VDMC-IT08. Categories: , , , .

Description

 

You don’t have to have the best products or the best prices, but if you can provide an outstanding service, you will have an outstanding future.

This video will deliver happiness and success to people of any age, experience, and employment in any environment.

Use it in meetings, workshops, discussion groups – all training and educational classes and programmes or in personal situations.

Contents:

  • Managing awesome customer care
  • How to build a customer led culture
  • Win with lifetime customer values
  • How supermarket checkout people can earn their employers millions
  • The reasons why customers quit
  • The five P’s to customer care
  • Giving tangible customer care
  • Manage suppliers and increase profits

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