Open Course Schedule 2017/2018

 

We’ve confirmed our schedule of courses for autumn 2017 through to December 2018 at our regular venue, Warwick University Conference Centre and others within the Greater London area – See all dates and venues

Beginning in September there are seven one-day courses and a two-day course, all designed to develop skills and improve the performance of participants. They are a great way to invest in people and boost profits. Many of the courses will be familiar to our regular clients, however there are a couple of new additions to the one-day open schedule which have previously only been available for in-house delivery.  Simply click on the course title to request specific information.

We limit the number of attendees on each course to 12 to ensure maximum individual participation with our trainers and other delegates.

 

Selling to Win – Everything needed to make an excellent sales person, or for the more experienced sales staff, to refresh your existing skills?

Motivate to Win – All the knowledge and skills you need to be a motivational leader

Negotiate to Win/Win – Become the very best at negotiating; an essential course for purchase and sales managers

Presenting to Win – Produce and deliver super slick and engaging presentations that turn heads; overcome your fears of facing an audience

Winning with Finance– Increase knowledge and confidence to better understand company financial situations, leading to better decision making

Personal Effectiveness – Designed as a foundation for a range of roles, this course is ideal for line-managers, supervisors and team leaders who want to explore how to improve their own effectiveness in the workplace

Customer Service Excellence – A workshop designed to deliver strong foundations in the principles and purpose of customer service

Sales Relationship Management – (2 day) – Explore and learn every facet of the sales relationship and make every opportunity count

Attendees will also benefit from the following:

5% discount for 2-3 delegate bookings, 10% for 4+
£50 voucher towards a future Denny Training course
25% discount voucher on any Denny Training Product
You’ll also receive a course manual and Richard Denny book

For further information on all the above courses, dates when and where they are being run plus special rates for Charities and early bird registration send us an email.  If you’d prefer to speak with one of our team, please call 01608 812424.

 

 

Selling to Win – 6th July, Canary Wharf

This highly regarded and successful one day sales course will provide the essential skills that work immediately, so don’t let time go by – register now!

‘Selling to Win’ will put £££’s in the pockets of all who attend; teaches robust and proven skills to those new to sales, refreshes, recharges and benchmarks for the seasoned sales person. 

Restricted to no more than 12 delegates to ensure maximum individual participation, and CPD accredited equal to eight hours of Continuing Professional Development.

 

Some comments from recent successful delegates:-   

 “Fantastic presentation. So helpful and I will be recommending to other colleagues .” Mel Rumbelow, Evergreens UK.

  “Great course and very valuable to me as an upcoming salesman” Conor McVeigh, Blue Machinery.

 

Delegates will learn the latest sales techniques including how to:-

  • Win more business from the competition
  • Get a sale when not the cheapest
  • Communicate effectively on the telephone
  • Sell the benefits of the solution
  • Handle objections
  • Increase confidence and improve performance
  • Close the sale

Guaranteed result or your money back!

Venue:   De Vere, Canary Wharf, E14 4HD

Date/Time:     Thursday, 6th July, 2017. 9am-5pm

Investment:  

£597 + VAT (less 5% if 2 or more from the same company)

Includes:

  • Comprehensive course manual
  • Copy of Richard Denny’s international best seller Selling to Win
  • £50 voucher towards the cost of another training course for you or a colleague
  • £25 voucher towards purchase of product
  • Plus refreshments and lunch

Enrol:        Email [email protected] or call Judith 01608 653865

 

Winning with Finance – 4th July

Winning with Finance is an intensely interactive one day course that will enable delegates to understand the essential finance concepts leading to greater business profitability. It will provide all the necessary skills to fully understand and take control of their business finances.

Restricted to no more than 12 delegates to ensure maximum individual participation, and CPD accredited equal to eight hours of Continuing Professional Development.

 

Some comments from recent successful delegates:

“Phil was an amazing coach, always giving maximum feedback that was spot on, but without making anyone feel uncomfortable. It was an amazing learning experience.” Andrea Scarino, Novartis

“Useful, novel and informative. An excellent course” Ben Burkard, Steamship Mutual

“Thank you so much for such a valuable day. The team feedback informally has been really positive and they feel they learnt a lot. I look forward to reaping the benefits of that!”  Karen Reeve, Swindon Borough Council

 

Delegates will learn tested and practical techniques including how to:

  • Describe the key financial terminology relevant for them
  • Define the nature of the costs for their team, and for their business overall
  • Select and apply appropriate Key Performance Indicators to assess financial viability
  • Define and demonstrate methods of budgetary management and their contribution to long term financial stability

 

Guaranteed result or your money back!

Venue:      Warwick University, Coventry, CV4 7AL

Date/Price: 4th July 2017 –  £597 + VAT (less 5% if 2 or more from the same company)

 Includes:

  • Comprehensive course manual
  • Copy of Phil Ingle’s forthcoming book “See Through Finance”
  • £50 voucher towards the cost of another training course for you or a colleague
  • £25 voucher towards purchase of product

Enrol:        Email [email protected] or call Judith 01608 653865   www.denny.co.uk

 

Motivate to Win 25th May in Canary Wharf

This course teaches aspiring and existing managers to become Motivated Leaders, enabling them to ensure high employee engagement, leading to unprecedented results for business. 

Join this highly effective and proven team leadership course and learn how to use the power of motivation to greatest effect!

Restricted to no more than 12 delegates to ensure maximum individual participation, and CPD accredited equal to eight hours of Continuing Professional Development  

 

Some comments from recent successful delegates:

“A great lesson in how to work smarter and get more out of the people around you” Sean McGeary, Blue Machinery (Central) Limited

“A really worthwhile day, inspirational with excellent examples and ideas to work with” Pascal Barat, Superior Seals

“The course content and delivery was excellent, time and money well spent which will pay dividends going forward” Stephen Sawyers, Business Systems UK

This course will develop motivational and leadership skills. Managers, supervisors and team leaders will be more effective in their day to day communication, management style and productivity. Using the ‘laws of motivation’ they will learn how to increase employee engagement and truly achieve ‘success through people’.

Delegates will learn how to:

  • Increase performance and productivity
  • Be the boss they would like to work for
  • Motivate others and themselves
  • Improve their communication skills
  • Handle tough situations
  • Reduce stress and absenteeism
  • Help others to develop and become more independent
  • Learn basic coaching skills

Lead and develop your team – Results guaranteed – or your money back!

Venue:      CCT Venues Plus, Bank Street, Canary Wharf, E14 5NR

Date/Time:        Thursday, 25th May 2017, 9am – 5pm

Investment:        £597 + VAT (less 5% if 2 or more from the same company)

Includes:

  • Comprehensive course manual
  • Copy of  Richard Denny’s international best seller Motivate to Win
  • £50 voucher towards the cost of another training course for you or a colleague
  • £25 voucher towards purchase of product
  • Plus an excellent lunch.

Enrol: Email [email protected] or call Judith 01608 653865

Selling to Win 11th May

This highly regarded and successful sales course will provide the essential skills that work immediately – register NOW.

 

Some comments from recent successful delegates:

“Fantastic presenation. So helpful and I will be recommending to other colleagues.” Mel Rumbelow, Evergreens UK.

“Great course and very valuable to me as an upcoming salesman” Conor McVeigh, Blue Machinery.

“I would have liked anther 8 hours!” Andrew Stace, Stace Roofing

 

‘Selling to Win’ will put £££’s in the pockets of all who attend; teaches robust and proven skills to those new to sales, refreshes, recharges and benchmarks for the seasoned sales person. Restricted to 12 delegates to ensure maximum individual participation, and CPD accredited equal to eight hours of Continuing Professional Development.

Delegates will learn the latest sales techniques including how to:-

  • Win more business from the competition
  • Get a sale when not the cheapest
  • Communicate effectively on the telephone
  • Sell the benefits of the solution
  • Handle objections
  • Make excellent presentations
  • Close the sale

Guaranteed result or your money back!

 Venue:   Warwick University, CV4 7AL      Date/Time:     Thursday, 11th May, 2017. 9am-5pm

Investment:  

£597 + VAT (less 5% if 2 or more from the same company)

Includes:

  • Comprehensive course manual
  • Copy of  Richard Denny’s international best seller Selling to Win
  • £50 voucher towards the cost of another training course for you or a colleague
  • £25 voucher towards purchase of product
  • Plus an excellent lunch.

Enrol:      Email [email protected] or call Judith 01608 653865

 

Presenting to Win 27th April

Confront those demons and banish the fear of failure when making presentations

 

Presentation is the most effective way of engaging your audience whether that is a few colleagues, the main board of your #1 client or a packed auditorium. On this one day course you will learn the essential skills of preparation, content and delivery, leading to that all important self-confidence as you step up to speak. 

Comment from a client of a recent delegate:-    

“I was completely blown over by the transformation  – her presentation was excellent and delivered completely confidently.  She stood up in front of the brand team and talked around the slides (not reading off them!).  A couple of the brand team members also commented on her – with one of them saying “she was like a different person”.  Whatever training you have given her has really worked well!”

Account Director, Norton and Company

Presenting to Win‘ is a dynamic and captivating course packed with simple techniques to improve communication and keep the audience listening and ready to accept the products or services presented to them.

Delegates will learn how to:-

  • Understand and utilise nervous tension
  • Prepare those vital six stages
  • Attract and hold the audience’s attention
  • Construct and deliver the presentation
  • Give and receive constructive feedback
  • Sell on your feet
  • Close for action

Guaranteed result or your money back! 

Venue: CCT Venues Plus, Bank Street, Canary Wharf, E14 5NR

Date: Thursday, 27th April, 2017

Investment: £597 + VAT (less 5% if 2 or more from the same company)

Includes:

  • Comprehensive course manual
  • Copy of Communicate to Win, a classic Richard Denny best seller
  • £50 voucher towards the cost of another training course for you or a colleague
  • £25 voucher towards purchase of product
  • Plus an excellent lunch.

Enrol:      Email [email protected] or call Judith 01608 653865

Motivate to Win

Thursday 30th March

Join this highly effective and proven team leadership course and become the boss you would like to work for!

“This workshop has given me the confidence to build a great team and by implementing the principles generate a better working environment which will ultimately bring success to our business”

Deborah Porter, Partner, D & D Porter Limited.

 

 

This course will develop motivational and leadership skills. Managers, supervisors and team leaders will be more effective in their day to day communication, management style and productivity. They will learn how to truly achieve success through people.

Delegates will learn how to:-

  • Increase performance and productivity
  • Be the boss you would like to work for
  • Motivate others and oneself
  • Be a better communicator in all areas
  • Handle tough situations
  • Reduce stress and absenteeism
  • Help others to develop and become more independent
  • Learn team leadership and coaching skills

Lead and develop your team – Results guaranteed: or your money back!

Venue:      Warwick University, CV4 7AL

Date:        Thursday, 30th March 2017

Price:        £597 + VAT (less 5% if 2 or more from the same company) includes

course manual, copy of Motivate to Win and an excellent lunch.

Enrol:        Email [email protected] or call Judith 01608 653865

 

10 Tips for getting along better with people

Richard Denny Your Success Coach

To state the obvious our world is made up of people.  We naturally have a massive responsibility to care for the material aspects, the climate, the oceans and our land mass. Our shared responsibility is to pass it on the world as we know it to future generations in better condition.  Oops! We are certainly falling short of the mark here.

Our joys and sadness’s are fundamentally created by our relationships with people. Sadly, for some people their lives are damaged by people they have fallen out with.  This is so desperately tragic that people allow themselves to have negative relationships with family or neighbours– “we don’t speak”.  Yes, it can be within your control. Yes, we can all make a greater effort to communicate lovingly and caringly and be determined to get on better with people. All it requires is a very simple change of mindset. We are all so much happier when we are free of nasty thoughts about others.

So try these tips: –

  1. Guard your tongue, say less than you think. We never get into trouble for what we don’t say.
  2. Make promises sparingly, keep them faithfully. Be a trusted person, a safe pair of hands. In the business world I teach – ‘under promise and over deliver’.
  3. Never let an opportunity pass to say a kind word. Look for the good in people – kindness and compliments help to cultivate relationships.
  4. Be interested in others, their pursuits, work and family. One of the greatest gifts you can give to people is your attention and interest in them.
  5. Be cheerful, don’t dwell on minor aches and small disappointments. Be positive, enthusiasm can be so infectious. Are your friends and family infected with your cheerfulness?
  6. Keep an open mind, discuss but don’t argue, disagree without being disagreeable. Do what politicians feel guilty in doing, change your mind. Be persuaded, it’s a great quality to change.
  7. Discourage gossip, its destructive. Gossip can be so evil and often entails the releasing of a secret. We are never trusted if we can’t keep a secret. Hear all, see all but don’t say all.
  8. Be mindful of the feelings of others. This is empathy, standing in the other person’s shoes. When necessary say to yourself ‘Why did he say that?’ ‘Why is she thinking that?’
  9. Pay no attention to ill-natured remarks about you. Live so that nobody will believe them. Remember the old saying “Sticks and stones may break my bones, but words will never hurt me”.
  10. Every day be determined to enhance somebody else’s’ life with a kind word, a compliment or even a smile.

It does not matter what anybody says, thinks or does; it’s what you do that really matters

 

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10 Tips for handling stress

Richard Denny Your Success Coach

 

Stress of course can be good for us as it can raise us to new levels of performance, but it can, when not controlled, also be an extremely serious illness that may require expert medical treatment of which I am most certainly not qualified to discuss.

Apparently the three biggest causes of stress at work requiring medical treatment are as follows: –

Firstly, the mismanagement of time, people not being trained how to manage their time and therefore not being on top of their job.  The inability to prioritise, people taking bulging briefcases home which remain unopened leaves them feeling guilty the next day.  As we all know nobody can manage time, there are only 60 minutes in an hour and 24 hours in a day.  We need to learn how to better manage ourselves in that given time.

Secondly, people given a new job and then not being trained how to do it is a massive cause of stress

Thirdly, rare in the private sector but common in the public sector and is best described as sheer work overload, with only a once a year appraisal.

Prevention of mismanaged stress is obviously worthwhile, so here are the tips:

  1. At the end of a day write down the to do list for tomorrow.
  2. Now number that list in order of importance, in other words the most important job becomes number one.
  3. The following day when you decide to start work begin at number one and keep at it until it has been accomplished and then to number two and so on. If you use that system, there is no known other way of getting more done in a day.
  4. Every day give your body a little exercise, walking being one of the best.  The exercise gets the oxygen circulating and also gives you thinking time.
  5. Give some time for yourself and not feel guilty. Take care of your appearance, hair, clothes, make-up etc.
  6. Always make sure you have something to look forward to.  This helps to keep the balance of life right.  It might be as simple as meeting a friend or something to watch on TV.
  7. Turn off your mobile at designated times.  You will survive and so will the world.
  8. The old saying, ‘If you want something done do it yourself’, is rubbish and will eventually get you into hospital.  Learn to delegate, the true saying is, ‘If you want something done, ask a busy person’.
  9. Don’t work long hours, they are for emergency or for the exception, not the routine.
  10. Don’t procrastinate, if you were going on holiday tomorrow – what would you be doing today? Yes, you can do that every day.

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10 Tips for goal achievement

Richard Denny Your Success Coach

 

No doubt you are familiar with the saying “a person going nowhere normally gets there”, trite but true.  Many people have a wish list, to win the lottery, buy a new house, buy a new car, have a million pounds.  It’s only a wish list not a happiness list and certainly not a goal list. Goals must be things we really and I mean really want in life.  They can and should be tangible and intangible.  In other words, material things (tangible) and health, spiritual, fitness, attitude (intangible). All of these should have the sole purpose of hopefully increasing your happiness.

There are those who make things happen, there are those who watch things happen and there are those who wonder what happened.

So please no more excuses or justification.  Just concentrate on the result you want and here are 10 tips for goal achievement.

  1. Discuss with your partner if you share your life with another person. Do what the majority do not do and discuss the goals that you both want. Some of those you will have in common hopefully.  Two people pulling together become a powerful force.
  2. Prepare a list and both of you should write down your goals – they must be achievable and realistic. Let me remind you that what the mind of man can accurately conceive and believe it will achieve.
  3. Long term and short term goals – your list should contain goals that can be obtained in three months and goals way into the future – even 10 to 20 years hence. It doesn’t matter what age you are; the mind must always have something to look forward to doing or achieving.
  4. Tangible or intangible. The goal list should contain tangibles which can be buying houses, cars, promotions, holidays etc.  The intangibles can be health, fitness, spirituality, personal and self-improvement.
  5. Select the primary goals. From the list select the initial goals that you are going to strive for. These can be in the various segments of your life.  Goals in your private life, business life, social life and leisure life.  Those first goals must be achievable in three months.
  6. Form a plan. Goal achievement doesn’t just happen.  The major cause of people not achieving their goals is through the neglect of having a plan and your plan should have a date alongside each goal of when you really want to achieve that goal.  It is so important to have dates.  So ask yourself on each goal, what do you need to do to achieve it?
  7. Daily list – every day make sure that on your “to do” list there is activity towards your goal achievement and check with yourself from time to time during the day with “what am I doing now towards my goal?”
  8. Be careful who you tell – sadly there are very few people who will be either supportive, enthusiastic or even interested in your goals. So just be careful who you share this personal information with.
  9. Visualise – For some people this can be difficult, but really do try to get your mind to see you doing or owning the goal and the goals that you are going for. Mankind is learning more and more about the untapped human potential within our brains and the importance of visualisation.  What we visualise we can bring to fruition.
  10. Smile! Yes, it sounds corny but my goodness me, the smile not only radiates a positive message to others but does wonders for our own happiness and achievement.

Motivation and goal achievement has a direct correlation to our reaction to pain and pleasure.  Most goals start out with some pain but as we get closer to the goal the pain diminishes and the pleasure increases; so just go for it!

 

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