Archive for November, 2009

Three Cheers for Tesco!

Thursday, November 5th, 2009

Tesco are about to embark on a new staff training programme. Over the next 12 months they will be investing £3 million to improve the sales techniques of its store-front workers. Retail is not an easy business. Low wages and high staff turnover. Because of this retailers are historically poor at staff training. And doesn’t [...]