Richard Denny - Thoughts on sales and marketing

Bad habits are like a comfortable bed, easy to get into, but hard to get out of.

Businesses mainly fail because of a decline in their activity of winning new customers and selling, and failing to get paid on time. To sustain momentum achieved in good times, in recessionary times it is essential that businesses become more proactive with the selling process. This means being in contact with every current customer, every [...]

The task ahead of us is never as great as the power behind us.

If you study to remember, you will forget, but, If you study to understand, you will remember.

It’s when things get rough and you don’t quit that success comes.

Richard Denny shares 10 tips for securing your dream job: Prepare a professional and honest CV - if you lie, you will be found out… ‘Gen‘ up on the employer prior to the interview, it’s easy to do via their website and it will be expected of you Prepare and write your questions to ask at interview - [...]

Your attitude is the librarian of your past, the speaker of your present, and the prophet of your future!

If you have no will to change it, you have no right to criticise it

Once you start believing there’s nothing you can’t do.

Very few businesses have really even started to understand customer care and the millions it can make them. Here are just a few very simple tips: Develop a positive customer obsession from the top. Make every person that touches your brand an ambassador. Operate risk reversal - in other words you carry the risk, not the customer - [...]