Do you dare to communicate?
Communication is probably the most important word in the English language. Yet, lack of communication and the inability of people to communicate effectively cause a large amount of stress, frustration, anger, resentment, misunderstanding and disappointment. How often have we heard and used such phrases as “If only you’d told me“, “Why didn’t you say so“, “You didn’t make yourself clear“, and so on.
I have a great concern that we have a spiral going in the wrong direction with people’s ability to communicate. As more and more people’s time is spent with the computer and the only communication skill they are using is the written word, we will see even more anger, resentment and stress. The written word is the most dangerous form of communication, and whenever it can be read negatively it will be, yet hardly anybody is being taught on how to communicate with the written word, and I’m not talking about spelling here!
* How to read body language
* How to control our own facial expressions
* How to step out of our shoes into the other persons
* Instead of reacting ask ourselves why did he or she say that.
* How to use our voice to convey warmth.
* Get in the habit of using the telephone as against email
Every one of us if we are not a Trappist Monk should take time out to improve our communication skills. [Communicate to win](http://www.denny.co.uk/content/training-resources/books/communicate-to-win.php)!.