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These video programmes are all designed to help people achieve greater results in their work.
Many have been used by major companies to keep their teams focused on the results they need, and constantly refreshed in their skills.
Win At Sales Complete Sales Course
This eight part video course provides a complete programme of study and practice for training people to be effective in selling.
The Course covers:
- Sell Yourself
- Planning for Sales
- The Rules of Selling
- Attitude Wins!
- Getting the Appointment
- The Sales Presentation
- Proposals, Obsections, Price and negotiation
- Customer Care: making the difference
Each course includes:
Sales Training Guide - An easy to use guide to enable any manager to direct the training of a sales team using the course.
Personal Sales File - A briefcase file for each sales person, to keep themselves reminded of sales methods, to plan for sales meetings, to keep a record of their experiences and to use as a customer contact file.
Full Course: £1,250.00 + VAT
Individual Packs: £365.00 + VAT
The Master Class Series
A series of twelve individual videos, each with a study guide, that cover the main techniques of good management.
- The Professional Manager
- Motivation
- Building Confidence
- Managing Salesmen
- The Sales Meeting
- Time Management
- Training
- Recruitment
- Business Speaking
- Communication
- Meetings & Conferences
- Decisions, Goals & Plans
Each Video £185.00
Customer Care
A three part video set that shows the basic principles of the Customer Care Culture. These videos are very useful as a basic introduction to this all important culture, as well as being a reminder of the skills required. It is often used by companies as a way of ensuring that all their people are using the same methods.
- Managing Customer Care
- Delivering Customer Care Part 1
- Delivering Customer Care Part 2,
Each Video: £150.00 + VAT
All Three: £385.00 + VAT
The Right Attitude Wins
A single short video to help people become fully motivated to succeed. It gives them the confidence to achieve more and realise that they have the ability to do so. Gives examples of ways in which an individual can 'break through' to success. Ideal for a company to own to show to all members of staff to build desire and boost performance.



