Wednesday 01: Only those who have the patience to do simple things perfectly ever acquire the skill to do difficult things easily.

Thursday 02: There are no winners or losers in life, only choosers.

Friday 03: Achievement lies within the reach of those who reach beyond themselves.

Monday 06: The goal is not to limit the losses, but to maximise the risks

Tuesday 07: Sale is not something you pursue, it's what happens to you while you are immersed in serving your customer.

Wednesday 08: It is a pleasure to give advice, humiliating to need it, normal to ignore it.

Thursday 09: The greatest hurdle is convincing yourself that what you want is possible.

Friday 10: Customer complaints are the schoolbooks from which we learn.

Monday 13: It matters not that I finished, it's that I had the courage to start.

Tuesday 14: There are three ways to do things: The wrong way, the proven way and a better way.

Wednesday 15: Always have the courage to stand up for what you believe in, and always have the confidence to stand behind it.

Thursday 16: A leader has been defined as one who knows the way, goes the way, and shows the way.

Friday 17: If you would attain greatness, think no little thoughts.

Monday 20: Some succeed because they're destined; others succeed because they're determined!

Tuesday 21: Treat every customer as if they sign your paycheck, because they do.

Wednesday 22: When handling a customer complaint, remember: If you can't fix it, don't drop it.

Thursday 23: Go where life takes you. You may be surprised at what it gives.

Friday 24: The goal of a winner should be excellence, not perfection.

Monday 27: All the so-called "secrets of success" will not work unless you do.

Tuesday 28: The best way to succeed in life is to act on the advice we give to others.

Wednesday 29: Being the best means outrunning the rest.

Thursday 30: We see possibilities in others, but do we ever dream of the possibilities within ourselves?

Friday 31: Finding fault is easy. It's improving that's hard.